Service desk for employees

Service offers

Support

Supervision of applications and workstations. Support with hardware and software problems.

order

Procurement of hardware and software in accordance with the framework agreements that have been passed.

Software

Installation and distribution of software via our software distribution system. Administration and provision of various campus licences.

Support process

1. use our documentation
Use our documentation to find answers to your questions.

2. open a ticket or send an email to: it-support(at)rz.hs-fulda.de
If you need additional support, create a ticket with the following information:

  • Contact details
  • Student user identification number
  • Facts / problem description (if necessary with error messages and screenshots)

3. call us at
In urgent cases, you can reach us by phone at: 0661 96401300.

4. on-site support
Visit us in building 46, room 322, for personal support.

Personal support

Current opening times

Building 46, Room 322

Monday to Thursday09:00 am to 12:00 pm02:00 pm to 03:30 pm
Friday:09:00 am to 12:00 pm-closed-

Contact us